If there’s one thing that’s true about CRM, it’s that it’s a collaboration of people. It’s about sharing information and having visibility to the contribution that others are making. In many ways it’s about community.It’s a forum for like minded people (your co-workers) to communicate and work together toward a common goal. It’s about having a single location for all customer facing information….a location that everyone needs to know about and frequent regularly! Following is a series of articles inviting you to learn more about how CRM software may impact your organization on both a strategic and tactical level. Consider it an invitation to achieving the level of understanding about CRM that will make it worth celebrating! Join the party!
CRM Enablement to a Better Night’s Rest
CRM is Better Than Water Cooler Chit Chat
Culture Part I– The Top Down Directive
Culture Part II – The CRM Champions
CRM Implementation – Part I – Process Evaluation
CRM Implementation – Part II – Automation
Be a Miraculous Marketer
Using CRM to Prioritize Contacts, Leads, Prospects and Customers! More Importantly….Know the Difference!
CRM is NOT homework!
CRM Software Reporting – Hang Your Report Card on the Refrigerator!
Choosing a CRM Business Partner
Resolv – What We Believe
Thank you for joining me and please visit our seminars webpage and register for an upcoming seminar or webinar. Check back on this page periodically to see future blogs and articles pertaining to user focused CRM. The invitation to this party is a standing invitation, and one that you are free to forward to anyone who you feel might like to learn more about what CRM could mean for their company.