Sage SalesLogix      CRM Consulting

Sage SalesLogix® Overview


Sage SalesLogix® is the Customer Relationship Management solution that drives sales performance in small to medium-sized businesses through sales, marketing, and customer support automation.  Sage SalesLogix® Sales is the core module of the Sage SalesLogix suite and is the leading solution for managing, forecasting and reporting throughout all phases of the sales cycle.

Resolv sells, services, and supports Sage SalesLogix® because we believe it is the best CRM product available for mid-market companies.   Sage SalesLogix® provides superior sales, marketing, support, and Web based CRM solutions that are:

  • Flexible and highly customizable to meet specific needs.
  • Easily integrated with relevant business-to-business sales, accounting, ERP, and customer service systems.
  • Supportive of new models of collaborative selling.
  • Designed to leverage the Internet and wireless technologies.
  • Quick to deploy, cost effective, and able to achieve rapid ROI.
  • Easy to use and achieve a high level of user acceptance and usage. 
Sage SalesLogix® provides the tools and resources needed to effectively manage all aspects of the sales cycle and increase sales team performance. It's a single repository for the customer information captured across your entire organization that enables you to:  
  • Access account and contact information
  • Track opportunities from lead through close
  • Manage team calendars and activities
  • Forecast revenue
  • Report on sales activities and effectiveness  
     

Sage SalesLogix® Marketing is the complete solution for managing, tracking and measuring targeted marketing campaigns. Building lasting - and more profitable - customer relationships means executing effective, timely marketing initiatives across all of your sales channels. This full-scale marketing campaign management tool is designed to identify the most profitable customers and shorten the sales cycle. Sage SalesLogix® Marketing highlights include:  
 

  • Analyze ROI and increase marketing efficiency.
  • Create custom campaigns for unique segments.  
  • Assign "hot" leads based on dynamic business rules.  
  • Track campaign success by lead source.

 

Sage SalesLogix® Support helps to keep customers loyal to your company with a leading solution that rewards customers with efficient and effective service while rewarding your company with their continued business. With the advanced problem tracking and resolution tools in Sage SalesLogix®, you can manage call and defect tracking, service contract renewals and return material authorizations (RMAs). 

 

The power of Sage SalesLogix® Support can be further enhanced with Integrated Service Alerts, a version of KnowledgeSync. This powerful solution generates rules-based alerts you and your team can receive via phone, e-mail or pager when the situation demands, including: 

  • Account and contact information
  • Support ticket management  
  • Defect tracking
  • Contract management
  • Return material authorizations (RMAs)  
  • Standard problems and resolutions
  • SpeedSearch 
  • Reporting 
  • Knowledge management
  • Escalation management
  • Web self-service

Learn more about Sage SalesLogix® 

 

CRM That Works...
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