At Resolv, Inc. our only focus is helping our customers to maximize their usage of Customer Relationship Management (CRM) software thorough understanding the current CRM culture and process with a clear vision of the future of CRM within an organization. We understand that CRM is about the future; about how things can be. That’s why we focus on solving business issues related to sales, marketing, and the customer. We recognize the importance of beginning a CRM initiative with a thorough understanding of the current CRM culture, and a clear vision of the future of CRM. We also believe in change for improvement, not just for the sake of change; therefore, we insist on understanding the full investment impact and the ROI to your organization. In other words, we help to build a case for CRM technology. This case provides the necessary background information to help you define the need, justify the cost and demonstrate the value of the investment.
Our sole focus is to guide you every step of the way to a successful CRM implementation. The first step is an Initial Needs Assessment, which we offer at no charge to you. This assessment will help you as you begin to define where you are and where you would like to be.
It all starts with an idea; a plan; a vision. From there a successful CRM strategy can be defined that will aid you as you strive to:
- Locate and secure new customers.
- Increase customer retention.
- Increase references and referrals.
- Understand your customers and how they affect profitability.
- Eliminate multiple data sources.
- Enable your sales and marketing representatives to work more efficiently.
- For a list of other areas that CRM can help with your CRM business strategy, check out this blog post.
Resolv, Inc. is a certified Sage CRM SalesLogix partner offering Sage SalesLogix development, Sage SalesLogix support and Sage SalesLogix training to clients throughout Wisconsin. Sage SalesLogix is a Customer Relationship Management solution that drives sales performance in small to medium sized companies through sales, marketing, and customer support automation.
Resolv offers many CRM software options including Sage CRM, Microsoft Dynamics CRM, Sugar CRM, and Oasis CRM (Oasis CRM directely integrates with QuickBooks). For all of our software offerings, we provide customization, support and training.