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Resolv, Inc. August 2008 Newsletter | |
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· How to discover your life purpose in about 20 minutes· SalesLogix Administrator Training · Complimentary Breakfast Seminar · Insights From our Sales Desk
About the author: Steve Pavlina is widely recognized as one of the most successful personal development bloggers on the Internet, attracting more than two million monthly readers to his website, StevePavlina.com. He has written more than 700 articles and recorded many audio programs on a broad range of self-help topics, including productivity, relationships, and spirituality. Steve has been quoted by the New York Times, USA Today, the Los Angeles Daily News, Self Magazine, and The Guardian.
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How to Discover Your Life Purposein About 20 Minutesby Steve PavlinaHow do you discover your real purpose in life? I’m not talking about your job, your daily responsibilities, or even your long-term goals. I mean the real reason why you’re here at all — the very reason you exist. Perhaps you’re a rather nihilistic person who doesn’t believe you have a purpose and that life has no meaning. Doesn’t matter. Not believing that you have a purpose won’t prevent you from discovering it, just as a lack of belief in gravity won’t prevent you from tripping. All that a lack of belief will do is make it take longer, so if you’re one of those people, just change the number 20 in the title of this article entry to 40 (or 60 if you’re really stubborn). Most likely though if you don’t believe you have a purpose, then you probably won’t believe what I’m saying anyway, but even so, what’s the risk of investing an hour just in case? Here’s a story about Bruce Lee which sets the stage for this little exercise. A master martial artist asked Bruce to teach him everything Bruce knew about martial arts. Bruce held up two cups, both filled with liquid. “The first cup,” said Bruce, “represents all of your knowledge about martial arts. The second cup represents all of my knowledge about martial arts. If you want to fill your cup with my knowledge, you must first empty your cup of your knowledge.” If you want to discover your true purpose in life, you must first empty your mind of all the false purposes you’ve been taught (including the idea that you may have no purpose at all). So how to discover your purpose in life? While there are many ways to do this, some of them fairly involved, here is one of the simplest that anyone can do. The more open you are to this process, and the more you expect it to work, the faster it will work for you. But not being open to it or having doubts about it or thinking it’s an entirely idiotic and meaningless waste of time won’t prevent it from working as long as you stick with it — again, it will just take longer to converge. Here’s what to do:
That’s it. It doesn’t matter if you’re a counselor or an engineer or a bodybuilder. To some people this exercise will make perfect sense. To others it will seem utterly stupid. Usually it takes 15-20 minutes to clear your head of all the clutter and the social conditioning about what you think your purpose in life is. The false answers will come from your mind and your memories. But when the true answer finally arrives, it will feel like it’s coming to you from a different source entirely. For those who are very entrenched in low-awareness living, it will take a lot longer to get all the false answers out, possibly more than an hour. But if you persist, after 100 or 200 or maybe even 500 answers, you’ll be struck by the answer that causes you to surge with emotion, the answer that breaks you. If you’ve never done this, it may very well sound silly to you. So let it seem silly, and do it anyway. As you go through this process, some of your answers will be very similar. You may even re-list previous answers. Then you might head off on a new tangent and generate 10-20 more answers along some other theme. And that’s fine. You can list whatever answer pops into your head as long as you just keep writing. At some point during the process (typically after about 50-100 answers), you may want to quit and just can’t see it converging. You may feel the urge to get up and make an excuse to do something else. That’s normal. Push past this resistance, and just keep writing. The feeling of resistance will eventually pass. You may also discover a few answers that seem to give you a mini-surge of emotion, but they don’t quite make you cry — they’re just a bit off. Highlight those answers as you go along, so you can come back to them to generate new permutations. Each reflects a piece of your purpose, but individually they aren’t complete. When you start getting these kinds of answers, it just means you’re getting warm. Keep going. It’s important to do this alone and with no interruptions. If you’re a nihilist, then feel free to start with the answer, “I don’t have a purpose,” or “Life is meaningless,” and take it from there. If you keep at it, you’ll still eventually converge. When I did this exercise, it took me about 25 minutes, and I reached my final answer at step 106. Partial pieces of the answer (mini-surges) appeared at steps 17, 39, and 53, and then the bulk of it fell into place and was refined through steps 100-106. I felt the feeling of resistance (wanting to get up and do something else, expecting the process to fail, feeling very impatient and even irritated) around steps 55-60. At step 80 I took a 2-minute break to close my eyes, relax, clear my mind, and to focus on the intention for the answer to come to me — this was helpful as the answers I received after this break began to have greater clarity. Here was my final answer: to live consciously and courageously, to resonate with love and compassion, to awaken the great spirits within others, and to leave this world in peace. When you find your own unique answer to the question of why you’re here, you will feel it resonate with you deeply. The words will seem to have a special energy to you, and you will feel that energy whenever you read them. Discovering your purpose is the easy part. The hard part is keeping it with you on a daily basis and working on yourself to the point where you become that purpose. If you’re inclined to ask why this little process works, just put that question aside until after you’ve successfully completed it. Once you’ve done that, you’ll probably have your own answer to why it works. Most likely if you ask 10 different people why this works (people who’ve successfully completed it), you’ll get 10 different answers, all filtered through their individual belief systems, and each will contain its own reflection of truth. Obviously, this process won’t work if you quit before convergence. I’d guesstimate that 80-90% of people should achieve convergence in less than an hour. If you’re really entrenched in your beliefs and resistant to the process, maybe it will take you 5 sessions and 3 hours, but I suspect that such people will simply quit early (like within the first 15 minutes) or won’t even attempt it at all. But if you’re drawn to read this article (and haven’t been inclined to ban it from your life yet), then it’s doubtful you fall into this group.
Give it a shot! SalesLogix Administrator TrainingA new Administrator class is now forming for September, 2008!
If you are interested in participating, please contact Angela at (920) 268-1220 or atalano@resolvcrm.com.
The date will be determined based on the schedule of interested participants.
This course is designed to provide the skills necessary to perform SalesLogix system administration functions. During this two day course you will learn how to configure the SalesLogix components, add users and teams, modify user security, import data, data maintenance, and advanced group building.
You will also learn how to install the Remote Client, configure synchronization, create and attach a remote database and use subscription rules. Basic customizing of SalesLogix is also covered.
Topics covered will include:
Cost: $1,050 per person and $750 for each additional person, per organization
Location: Training will be held at the Resolv offices in Appleton, WI
Dress: Casual
**Continental Breakfast and Lunch will be provided**
· September 9, 2008 · 10 a.m. – 7 p.m. · Resolv, Inc. will be at Booth #128 · Tri County Ice Arena, 700 E. Shady Lane, Neenah
Over 155 exhibitors will gather together. Stop by and visit, talk to our sales and marketing personnel and find out how we can empower your sales people, grow your company, and maximize customer loyalty.
Complimentary Breakfast Seminar
Why Should A CEO/CFO Care About Customer Relationship Management?
Tuesday, September 30, 2008 7:30 – 10:00 am
Join us as we discuss: · A working definition of Customer Relationship Management. You may be surprised that it is not all about software. · Informed decision making. Imagine how access to real-time data will help you to adjust to marked conditions more rapidly. · Empowering sales people. What would happen to your sales force if you allow them to focus on customers rather than processes? · Company growth. Can it happen without customers? What are you doing differently this year to promote growth, or is last year’s growth rate acceptable? · Harnessing the Wild Wild West. Can you implement solid, time-proven best practices, or is it ok that your sales force is made up of renegades that do it their own way? · What you should expect from Customer Relationship Management software. This will include a working demo of an industry-standard Customer Relationship Management software package.
Location: Bridgewood Resort Hotel & Conference Center, Neenah, WI
To register: (920) 730-1300 or go to www.resolvcrm.com
Cost: No charge. A complete hot breakfast is included.
Resolv Summer Hours
Monday, September 1 – Labor Day – Closed Customer Relationship Management - Not Just For Sales By Mike Lettier
Many customers, when they first hear the term Customer Relationship Management (CRM), immediately begin to relate it to the sales and marketing portions of their business. While a successful CRM solution can make a huge difference in these areas, many people overlook what it can do throughout the rest of an organization.
A successful CRM solution will enhance your processes by automating data collection, tracking methods of orders and shipments in your distribution center, and provide a real-time, universal view of buying trends in your customer service department.
The ability to integrate with back office systems and the elimination of multiple data sources are additional benefits that a successful, well-implemented CRM solution can offer. When considering Customer Relationship Management, remember to look past the sales and marketing departments of your business.
Contact us to learn processes can be enhanced throughout your own organization.
SalesLogix Tips & Tricks Groups, groups and more groups
Groups are an essential part of SalesLogix. It’s hard to accomplish much at all without using one or more groups. A favorite group is [My Contacts], which shows only your contacts, excluding the 20,000 other contacts in the database that are not of interest to you. Some users create very specialized groups, like [Prob Above 75%], to show those opportunities that are getting close to closing. No doubt about it, groups are very useful.
But you all have that co-worker who creates a group to show contacts that are interested in the gold-platted, diamond studded, solar powered widget. Of course he shares that group with you. You’re not sure why since you don’t cover widgets, just gadgets. Still, there it is, along with a dozen other groups (s)he shared with you. Or maybe is was some well intentioned (but for the purpose of this tip nameless) support person at Rexxxv (name changed to protect the innocent) who always creates a new account and a new contact group after every import. Now your contact view looks like the screenshot on the right or worse even.
Finding the group you created is next to impossible. It frustrates you every time you see the screen and once again you pause and debate if it is worth asking your SalesLogix admin to clean up some of these groups. Bottom line is you could ask, but you might be retired before the clean up happens. If only you could do something about it yourself. Guess what … you can.
Begin by right clicking on any group tab. Select Manage Groups. When the Group Manager appears, expand the group type (in our case Contact). Scroll up or down until you find the name of the group you no longer want to see (A). Then click Hide Tab (B). Repeat for as many groups as you want and then click Close (C).
**Provided by the Resolv Help Desk KnowledgeSync Tips & Tricks
Question:
I was speaking with Tricia at Vineyardsoft the other day and she mentioned that she uses KnowledgeSync to request M&S Status Reports for individual Business Partners. Exactly how does this work?
Answer:
We do this by combining KnowledgeSync's ability to monitor incoming email along with its ability to generate and deliver Crystal Reports.
In Tricia's case, she sends an email message to a specific internal Vineyardsoft mail account that is configured to receive report requests. In the subject of her message, she puts in the Business Partner's ID - a unique, 5-digit number.
When a message is received into this particular email account, KnowledgeSync scans the incoming message, pulls the partner ID out of the subject, calls our Crystal M&S report, passes the ID into that report as a selection criteria, generates the report, and emails the content back to Tricia.
We have many KnowledgeSync clients who use this functionality to provide their own customers with a way to request and receive reports without having to ask someone to produce and deliver them. Some clients refer to this functionality as "Reports on Demand", whereas others call it "Self-Service Reports".
Regardless of what you call it, the ability to use KnowledgeSync to receive report requests, generate the requested report - with the appropriate data - and then deliver that report back to the requestor is a handy bit of functionality that aids many clients today.
**Provided by VineyardSoft Corporation (www.vineyardsoft.com)
Here is how to contact our tech support department: Normal tech support hours are Monday through Friday 8:30 am – 4:30 pm Central Standard Time. Help may be available during non-business hours for an incidence fee. If it is an emergency or after hours, please call, since we cannot guarantee that email will be responded to prior to the next business day. During business hours, phone calls have priority over email.
Phone: (920) 268-4877
E-mail: support@resolvcrm.com
Remote live support: http://www.resolvcrm.com/assist
Web ticket: http://www.resolvcrm.com/supportquestions.html Trivia bit…..
In what Wisconsin city did discoverers find pyramids in the local lake?
The pyramids are in Rock Lake.
The pyramids and surrounding acres became the Aztalan State Park in
1948. The park and adjacent Aztalan Historical Museum are about 20 miles
east of the Wisconsin's capital, Madison, and some three miles east of
the city of Lake Mills. Our Referral Program Resolv, Inc. is always looking for referrals, but what bonuses do you receive if you give us a referral?
To Read More on our Referral Program, Click Here
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