Resolv, Inc.

July 2007 Newsletter

 

 

 

·        8 Powerful B2B Sales Lead Generation Techniques to Help You Reach Your Sales Prospects.

·        SalesLogix Administrator Training

·        Resolv Seminar Series Continues -The Executive Dilemma: Marketing is From Mars; Sales is From Venus

·        SalesLogix Tips & Tricks

·        KnowledgeSync Tips & Tricks

·       Windows Tips and Tricks

·      Contact Support

·      Resolv Referral Program

·      Something to Think About

 

 

 

About the Author:

 

M. H. "Mac" McIntosh is described by many as one of America's leading B2B marketing consultants and an expert on the subject of sales leads. He is president of Mac McIntosh Inc., a sales and marketing consulting firm specializing in helping companies to generate more high-quality sales leads and turn them into sales

 More about Mac...

http://www.sales-lead-experts.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Resolv, Inc.

821 E. First Ave

Appleton, WI  54911

 

Phone:

(920)730-1300

 

E-mail:

info@resolvcrm.com

 

We’re on the Web!

www.resolvcrm.com

 

 

Sales Lead Generation: 8 Powerful B2B Sales Lead Generation Techniques To Help You Reach Your Sales Prospects

by M.H. “Mac” McIntosh

Used with permission

 

Most of the fastest growing B2B companies do not rely solely on just one sales lead generation method. They have a complete arsenal of sales lead generation tools at their fingertips, that they can use at ay given time.

 

Here are my eight proven B2B sales leads generation techniques gleaned from helping over 170 B2B companies reach their sales prospects:

 

Relationship marketing

Relationship marketing is the approach underlying all of the "sales-lead-generation-success" methods. Sales lead generation using this method simply refers to cultivating a personal, sales-winning relationship with your prospects. Keeping in touch with prospects via a series of ongoing communications and offers throughout your prospective customers' consideration processes lets you pick up sales others leave on the table.

 

Internet marketing and search engine optimization

Business buyers are more sophisticated and getting harder to reach than ever. Studies show that about 90% of business buyers start with research on the Internet. Therefore, it's critical to have a well-tuned sales lead generation program that includes Search Engine Optimization (SEO) and Internet marketing strategies to attract prospects at the beginning of their buying cycle.

 

Telemarketing

Even though many people despise the thought of telemarketing, it is very effective for sales lead generation when executed properly. Telemarketing is a personal marketing and sales lead generation technique that offers a cost-effective, efficient alternative to field selling, but it can be significantly more expensive than direct mail email.

 

By including telemarketing in your B2B sales lead generation marketing plan, you can reach up to thirty decision-makers a day at a cost of $15 to $20 per contact. In contrast, with field sales, you can reach only four or five decision-makers a day at an average cost of $392 or more per contact. Direct mail may cost as little as a dollar, and email is often much less. However, if you consistently prospect for and nurture leads via phone, you will consistently generate qualified sales leads.

 

Email publications

By creating your own email newsletter, you could send out industry news and tips to suspects in your market. Since you will be on your prospects' minds more often than your competition, eventually, your sales leads will turn into actual sales.

 

If you subscribe to my e-newsletter, Sales Lead ReportŪ, you’ll see an example of an email publication that keeps my name and business in front of over 8,000 people every month.

 

Direct mail

There is an entire industry of people like Dan Kennedy, Bob Bly, and Bill Glazer who are dedicated to business-to-business selling through direct marketing. Sales letters can be an excellent sales lead generation method. But most sales and business professionals do not know how to use this lead generation technique effectively and efficiently.

 

My clients have found that the best place to start revamping their direct response marketing is by determining who their best customers are, then trying to target their database marketing efforts at companies and individuals who are similar in nature.

 

Print advertising

When done correctly, print advertising can be a highly effective sales lead generation activity. However, you must use publications that deliver messages directly to your targeted audience. Please read my related article entitled "16 proven techniques for better B2B sales leads generation with print advertising."

 

Event marketing

Whether you do it live, through the telephone (teleseminars) or via the Web (webinars), seminars and workshops are a great sales lead generation tool. People who attend your seminar have an interest in the information you are presenting and a need for your product or service.

Live seminars can be done inexpensively. Teleseminars are the least expensive, with the only costs being conference phone line rental and promotion fees. Webinars are more expensive but it creates a very interactive environment for attendees without having to leave the office.

 

Complementary partner referrals

By joining forces with complementary partners, you can instantly multiply your sales lead generation pool and make it easier for companies to engage in doing business with you.  Partner referral programs often generate the highest quality B2B sales leads.

 

The goal: Connect with customers in a meaningful way

By using these eight proven B2B sales leads generation methods, you will capture more sales-ready opportunities for your salespeople to turn into new business, meaning greater sales revenue and profits for your company..


SalesLogix Administrator Training

This course is designed to provide the skills necessary to perform SalesLogix system administration functions.  During this two day course you will learn how to configure the SalesLogix components, add users and teams, modify user security, import data, data maintenance, and advanced group building.

You will also learn how to install the Remote Client, configure synchronization, create and attach a remote database and use subscription rules. Basic customizing of SalesLogix is also covered.

 

Topics covered will include:

  • Add users and teams
  • Modify user security
  • Import data
  • Understand the synchronization process
  • Configure remote clients
  • Data Maintenance (merge/purge)
  • Relational Database principles
  • Group building
  • Describe basic Architect functions

 

Cost:  $1050 per person and $750 for each additional person per organization

Date/Time: To be announced

Location: Training will be held at the Resolv offices in Appleton, WI

To Register:  A new class is forming. If interested please e-mail: info@resolvcrm.com

Dress: Casual

**Continental Breakfast and Lunch will be provided


Resolv Seminar Series Continues

The Executive Dilemma:

Marketing is From Mars; Sales is From Venus

 

A CRM Seminar for Business Leaders

Marketing and sales working together to achieve a common goal always improves the bottom line; yet, it’s not uncommon that marketing and sales speak different languages.  They have different goals, different definitions of what a lead is, and different expectations of the other department’s role.  During this seminar we will discuss how to bridge the gap between marketing and sales.  We will look at each department’s role in lead generation, qualification, and sales.  Finally, we will delve into follow-up processes and the importance they play in tying the two departments together. 

  •  Lead Generation: whose responsibility is it? 
  • Where does marketing end and sales begin?
  • Differentiating between two versions of reality, marketing and sales.
  • What qualifies a lead?
  • What defines an effective lead follow-up process?

 

CRM ROI – Can You Achieve It?

A quick look at how companies are achieving ROI in CRM implementations.  We will discuss where to start determining ROI for your CRM implementation and discuss when and how to implement CRM.  We will also cover how to measure ROI and what to expect in the first year.

  • Where are other organizations finding ROI?
  • Should you implement CRM for process improvement?
  • Roadblocks to achieving ROI.
  • What is the value of a customer? 

Complimentary breakfast seminar - 7:30 am - 10:30 am

 Seminar Dates:

Fond du Lac, WI - August 15, 2007

Appleton, WI - October 10, 2007

 

Register now  1-866-737-6581  www.resolvcrm.com 


SalesLogix Tips & Tricks

Saving Seconds with Simple Shortcuts

 

The SalesLogix toolbar has several buttons that allow you to quickly navigate the workspace.

 

The first two buttons allow you to flip between previously viewed entries, much like the forward and back arrows in an internet browser.

 

The item history button may be one of the most useful little known features of SalesLogix. Clicking on this button will bring up a list of all the records you’ve visited since opening SalesLogix. Exiting the program will clear the list.

 

Need to transfer contact information to Word or another program? Find the desired contact and click the copy contact info button. Now all you have to do is go to the other program and press CTRL + V to paste the contact’s name, account, address, e-mail, and phone number into your document.

 

The list/detail button allows you to switch between the detail and list views. You can also do this by pressing F8.

 

The fourth segment of the toolbar allows you to insert new accounts/contacts, opportunities, notes, tickets, contracts, returns, and defects.

 

 

The next group of buttons can help you manage your schedule. The first four buttons allow you to schedule phone calls, meetings, to-dos, and open the activity notepad.

 

The green checkmark button allows you to complete activities. Clicking this button while in account or contact view will do one of two things. If you have uncompleted activities with that account or contact it will give you the option of selecting the activity. Otherwise, SalesLogix will bring up a window to let you select a phone call, meeting, or to-do to complete. This shortcut is especially helpful for unplanned activities, such as an unexpected phone call from a client.

 

Need to send an e-mail to the contact you are on? Click on the new e-mail button and you will be taken to your e-mail program. If you need to send an e-mail to several contacts from an account, click on the button while you are in account view. This will bring up a window listing all the contacts under an account. Select which contacts you want to send the message to and who you want to CC or BCC. Click OK and you will be taken to your e-mail program so you can write your message.

 

Finally, you can use the export to Excel button to send the group you are on to Excel.

 


KnowledgeSync Tips & Tricks

 

Is there a way to use KnowledgeSync to monitor the status of the SalesLogix Sync Server? We've got a client who not only wants to know if a remote user hasn't synched within a certain amount of time, but also wants to know if the sync server itself has stopped running.

Answer:

There is a way to do this; and we've created an EventPak for just such a purpose. This EventPak does three things:

1. Sends an alert if a SLX remote client has not synched within the last 'x' days.

2. Checks to see if the sync server failed to complete successfully the last time it ran.

3. Checks to see if the sync server has not run within the last 'x' hours.

Vineyardsoft has packaged this functionality into a pre-configured EventPak that is free to all SalesLogix partners and clients. To receive this EventPak, just send email to farber@vineyardsoft.com and ask for the "SLX Sync Server Monitoring" EventPak.

 

http://www.vineyardsoft.com

 


Windows Tips and Tricks

Common shortcuts

 

The following key combinations can be used to perform several useful tasks in the Windows environment and work with many different programs.

 

CTRL + A: Select entire document

CTRL + C: Copy

CTRL + N: Creates a new document

CTRL + O: Opens a new document

CTRL + S: Save document

CTRL + X: Cut

CTRL + V: Paste

CTRL + Z: Undo

 

You can highlight text without using the mouse. Press SHIFT and use the arrow keys to highlight the text you wish to select.

 

You can take a screen shot of the desktop by pressing the Print Screen button:

 

 

By Pressing ALT + Print Screen you can limit the shot to the active window:

 

 

After doing a screen shot open Paint, Word, or any other program you can import graphics into. Select paste from the edit menu or press CTRL + V to paste the image into the document.


Contact Support

 

…but don’t worry-we might know what it means. Here is how to contact tech support:

 

Normal tech support hours are Monday through Friday 8:30 am – 4:30 pm Central Standard Time. Help may be available during non-business hours for an incidence fee.  If it is an emergency or after hours, please call, since we cannot guarantee that email will be responded to prior to the next business day.  During business hours, phone calls have priority over email.

 

Phone: (920) 268-4877

 

E-mail: support@resolvcrm.com

 

Remote live support: http://www.resolvcrm.com/assist

 

Web ticket: http://www.resolvcrm.com/supportquestions.html


Our Referral Program

Resolv, Inc. is always looking for referrals, but what bonuses do you receive if you give us a referral?

 

  • 1 Year Referral commission of 3% of every payment we collect from the customer
  • Infinite Referral commission of 1.5% of every payment we collect from the customer

 

To Read More on our Referral Program, Click Here


Something to Think About

You Know You’ve Been Living in the Computer Age too long if…

…you get home from work and you still answer the phone in a businesslike manner and dial 9 before making calls.

…you’ve ever accidentally entered your PIN or password into the microwave oven.

…leaving home without your cell phone (a device you’ve gotten by without for the majority of your life) is cause for panic.

…you haven’t played Solitaire with a deck of real cards in years.

…you page your son to tell him supper is ready. He e-mails you back asking “What’s for dinner?”

…you can’t remember the last time you saw a commercial that didn’t have a website in it.

…you e-mail the person who works at the desk next to you.

…you receive messages like this from people who you never hear from anymore…except when they forward you e-mail jokes.

…you’re thinking of who you want to send this to right now!

 

-Adopted from a forwarded e-mail. Author(s) unknown.