Resolv is the PSG support partner for VineyardSoft KnowledgeSync. We are happy to assist you with anything related to KnowledgeSync from implementation and training to the creation of queries and alerts. We offer standardized pricing for implementation and training. For additional information please contact us.
Additional information on KnowledgeSync:
If you had to select a security system for your home, would you pick a different system for each room in your house? Of course not – and the same logic applies to choosing a Business Activity Monitoring system for your business. One system – for all parts of your business.
As an enterprise-wide solution, KnowledgeSync by Vineyardsoft monitors all the information that is critical to the success of your organization. This begins with application data – from sales and financial systems to manufacturing and help desk systems. Using ODBC, KnowledgeSync integrates with custom and homegrown applications as well.
Monitoring incoming email – such as messages sent to your “support” or “sales” accounts – is also covered by KnowledgeSync. As is monitoring your website for requests for information, class enrollments, and submitted questions or inquiries.
And KnowledgeSync monitors your operating system. Whether it’s to look for low disk space on a database server, a newly-arrived EFT file, or watching out for potential log-in intruders, you can be sure that KnowledgeSync is on the job
The right information – sent to the right people, at the right time, via the right device – is critical to the success of your organization. Emailing an invoice to a client when they place an order. Faxing a purchase order to a supplier when stock runs low. Scheduling a sales rep to follow-up with a prospect who hasn’t been contacted. Or taking an incoming email and creating a support ticket. KnowledgeSync automates these processes – across your organization – as the industry’s leading Business Activity Monitoring solution.
For more information: www.vineyardsoft.com