Kim Dworak, systems analyst, enjoys helping customers with their support questions and programming needs. Kim lends her technical expertise to customers needing reports and any modifications that will help improve a customer’s workflow. She works with customers to make sure they are operating smoothly and using their CRM application to support their business objectives.
Before joining Resolv, Kim worked for West Business Systems, a business-to-business telesales company, for 10 years. The last four years at West Business Services, she was in the IT department where she had roles in CRM and EDI programming along with project management.
Kim heard about an opening at Resolv and thought it sounded like a good fit. “I was very interested in moving back into full-time programming,” said Kim. “I enjoy technology and like to see how it helps make customer’s lives better when their systems are integrated, workflows are streamlined and reports give them access to data they need. I get a great sense of satisfaction when I am able to help someone.”
Kim Dworak is an avid crafter and reader. She is active with basset hound rescue and enjoys spending time with her own dogs. Kim holds several Saleslogix certifications including Saleslogix implementer, Saleslogix Web Developer, Saleslogix ExchangeLink administrator.