This is my inaugural post on our new Blog.  I am sure that over the course of the next several months, this blog will become filled with my thoughts on a number of useful subjects relating to CRM, Sales, Marketing, and Technology …

This is my inaugural post on our new Blog.  I am sure that over the course of the next several months, this blog will become filled with my thoughts on a number of useful subjects relating to CRM, Sales, Marketing, and Technology. 

However, I cannot begin to pontificate on CRM without first helping you to know what it is.  Luckily, our website is filled with great information of what CRM is.  For example on this page you will see information on what our definition of CRM is (A business strategy) and what a typical CRM implementation looks like.   Another great page is where we talk about our philosophy relating to CRM software; basically it is a tool to help you with your customer-centric business strategy.   

This blog is not meant to replace or repeat what is already clearly visible on our website.  It will hopefully be an expansion of what is there and will lead to a deeper understanding of CRM and what it can do for companies around the world. 

With that being said, welcome to the Resolv Blog.  Be sure to subscribe to a RSS feed if you want to be the first to view new blog entries. 

Luke

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