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Sunday Aug 01

Sage SalesLogix

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Get a Complete View of Your Customer

View all customer interactions across all departments in a single, easy-to-use interface that gives you and your team the details needed to provide outstanding service and support to customers. All customer interactions, including notes, purchased products, returns, marketing campaigns, tickets, and more, can be viewed and shared. And, you can integrate with your back-office solutions, such as accounting software, so your team has access to vital back-office customer information such as order history, payments, open invoices, inventory, and shipping information.

Sales and Opportunity Management

Sage SalesLogix empowers you with the tools and resources needed to effectively manage all aspects of the sales cycle and increase your sales team’s performance. With Sage SalesLogix, you can more effectively manage opportunities, monitor and forecast sales activity, and automate key sales processes—shortening your sales cycle and helping your sales team to close more deals. Robust customization capabilities enable you to tailor Sage SalesLogix to meet your unique selling environment.

Access vital opportunity data to forecast revenue, make adjustments in territories, and drive more deals to a close. Sage SalesLogix Opportunity Management enables you to view and interact with key opportunity data through dashboards, robust reports. You can track the stages of a sales cycle, gauge the likelihood of closing sales, forecast revenue, understand win/loss data, and more so you can take corrective action or make more strategic decisions, such as territory realignment.

Marketing Campaign Management

Using your marketing budget and resources wisely means launching effective, timely marketing campaigns across all of your sales channels. Sage SalesLogix provides full-scale marketing campaign management capabilities, including powerful lead management, targeted customer segmentation, multi-channel marketing communications, budget and ROI tools, and business analytics tools—all designed to target your most profitable prospects and customers, shorten your sales cycle, and increase marketing efficiencies.

Customer Service and Support

To deliver differentiating customer experiences that build loyal, profitable customer relationships, customer service and support teams must respond quickly and knowledgeably to inquiries or issues. Sage SalesLogix provides your customer service and support teams with a complete view of all customer interactions so they can better service, support, and sell to prospects and customers. They can quickly resolve customer issues and requests and deliver a high-quality customer experience with access to ticket, return, defect, and contract management tools. You can even provide your customers with convenient self-service options—empowering customers to find the answers they need or submit tickets and requests 24/7. Plus, Sage SalesLogix is highly flexible and can be tailored to work in conjunction with your existing business processes, streamlining departmental efficiencies.