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Sunday Aug 01

Sage CRM

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SageCRM is an easy-to-use, fast-to-deploy on-premise CRM software solution with out-of-the-box but configurable business process automation. It provides enterprise-wide access to vital customer information, so you can better manage your business with an integrated approach to field sales, inside sales, customer care, and marketing.

 

Sales force automation

  • Account & contact management
  • Opportunity & lead management
  • Calendar & activity management
  • Sales forecasting & reporting
  • Quotes & order entry
  • Territory management
  • Process & workflow automation
  • Escalations & auto notifications

Marketing automation

  • Campaign management
  • Lead & list management
  • Customer segmentation capabilities
  • Detailed campaign analysis

Customer care automation

  • Case management
  • Reporting
  • Ticket tracking
  • Knowledgebase
  • Workflow automation
  • Customer communication management
  • Customer self-service Web portal