If you believe that you have a solid CRM strategy and are looking for help implementing that strategy and assuring user buy in, then Navigating CRM is for you.
If you believe that CRM can be a major factor in your company’s success and are looking for help aligning your current CRM system to your CRM strategy, increasing adoption and improving process, then Accelerating CRM is for you.
If you believe that the foundation for CRM is a solid business strategy and want experts to help you facilitate the definition and implementation of that strategy, Foundational CRM is for you.
Almost all installations of a CRM system have custom configuration or programming; the support services for each of these installations are customized. Resolv offers three service level agreements to meet the level of service and support your organization needs. Our technical support engineers offer expert support as they effectively resolve issues and assist you use your CRM system more effectively. At Resolv, we keep a backup copy of your database on our system to enable us to reproduce errors and solve issues.
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