Navigating CRM

Navigating CRM

Navigating CRMIf you believe that you have a solid CRM strategy and are looking for help implementing that strategy and assuring user buy in, then Navigating CRM is for you.

Navigating CRM is Right For You, If You …

• Have a defined CRM strategy that address business needs but need help with CRM planning & implementation
• Understand your organization process and culture and are looking to align CRM accordingly
• Are expanding into a new department and need assistance with planning & implementation

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Accelerating CRM

Accelerating CRM

Happy CRMIf you believe that CRM can be a major factor in your company’s success and are looking for help aligning your current CRM system to your CRM strategy, increasing adoption and improving process, then Accelerating CRM is for you.

Accelerating CRM is Right For You, If You …

• Have implemented CRM and it is not meeting your business needs
• Need to implement a plan for better user adoption
• Need to optimize the utilization of your CRM system
• Know you could do more with the system you have but you aren’t sure where to start
• Have multiple data sources that you need to integrate for more visibility

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Foundational CRM

Foundational CRM

Foundational CRMIf you believe that the foundation for CRM is a solid business strategy and want experts to help you facilitate the definition and implementation of that strategy, Foundational CRM is for you.

Foundational CRM is Right for You, If You …

• Are looking for CRM and you want assistance with selection and successful implementation
• Need assistance defining your CRM strategy which supports your business needs
• Need to create achievable goals for your CRM strategy
• Would like assistance with the alignment of CRM strategy with your organizational process and culture

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CRM Support

CRM Support

CRM SupportAlmost all installations of a CRM system have custom configuration or programming; the support services for each of these installations are customized. Resolv offers three service level agreements to meet the level of service and support your organization needs. Our technical support engineers offer expert support as they effectively resolve issues and assist you use your CRM system more effectively.  At Resolv, we keep a backup copy of your database on our system to enable us to reproduce errors and solve issues.
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