Kim Dworak, systems analyst, enjoys helping customers with their support questions and programming needs. Kim lends her technical expertise to customers needing reports and any modifications that will help improve a customer’s workflow. She works with customers to make sure they are operating smoothly and using their CRM application to support their business objectives.
Before joining Resolv, Kim worked for West Business Systems, a business-to-business telesales company, for 10 years. The last four years at West Business Services, she was in the IT department where she had roles in CRM and EDI programming along with project management.