As a systems analyst at Resolv, Bryan Russell is dedicated to helping customers use their CRM applications to the fullest through education, consulting and programming. When a customer needs a modification to their implementation, needs a custom report or has a support question, Bryan is ready to help. He also educates new and advanced users with classes tailored specifically for the customer or group classes that cover application functionality and system administration.
Before joining Resolv, Bryan worked at a non-profit organization for 20 years that assisted refugees. He taught refugees computer skills, built databases to help with translating closely related languages and created reports and systems to track donors. “Working at the non-profit gave me the understanding of what information a business needs and how important processes are,” said Bryan. Bryan also worked as a data processing manager at a CPA firm.
“I have enjoyed getting to know our customers and helping them solve problems with a well-defined and implemented project,” said Bryan. “Our team at Resolv is easy to work with and we enjoy laughing together, which makes for a great work environment.”
Bryan Russell enjoys spending time with his three daughters, riding motorcycles and listening to music. He is active in the Alliance of Confessing Evangelicals. He has degrees in theology and computer science, and holds several Saleslogix certifications including Saleslogix implementor, Saleslogix Developer, Saleslogix Web Developer, and Saleslogix advanced analytics.