About Us
Resolv is a privately held corporation that was started in September of 2001. We are headquartered in Appleton, Wisconsin.
The professionals at Resolv have been involved with Customer Relationship Management (CRM)consulting since 1998. Our goal at Resolv is to enable companies by providing a single view of the customer through a comprehensive, company-wide CRM strategy.
- We Believe that collaboration is more than a one-time event.
- Our Purpose: To guide our customers through every aspect of their CRM Strategy.
- Our Aspiration: For our customers to say we are the best company they have ever worked with.
I have CRM
Resolv specializes in helping organizations to achieve maximum utilization of their CRM system. We collaborate with you to ensure CRM is in alignment with your corporate goals, processes, and culture.
With optimized CRM you will experience:
- Maximized user adoption
- Effective processes
- Increased customer retention
- Improved customer service
- Greater employee satisfaction
I Need CRM
The foundation for a successful CRM software implementation is a solid Customer Relationship Management Strategy. CRM is a business strategy (definition of CRM), and involves process and culture along with technology. The strategy is built as you:
What is CRM
CRM is an acronym for Customer Relationship Management. The foundation for a successful CRM software implementation is a solid Customer Relationship Management Strategy.
CRM is a customer centric business strategy that allows you to
- Know your CUSTOMERS, their needs, wants and motives
- Appreciate the length, width and depth of the RELATIONSHIP between your customer and your organization
- Implement effective MANAGEMENT of business interactions with each customer